IT Support for Law Firms & Professional Offices
Document storage, tested backups, secure email, and support that respects billable hours.
In a professional office, downtime is billable time. The priorities are boringly consistent: documents available and searchable, backups that have actually been restored from, email that’s secure and doesn’t land in spam, and problems resolved without three days of back-and-forth.
Document storage and access
On-premises NAS, cloud storage, or a hybrid, sized to your matter volume, with permissions that reflect who should see what.
Backups that get tested
Local and off-site backup with periodic restore testing. An untested backup is a guess, and we don’t hand clients guesses.
Email security
Multi-factor authentication, SPF, DKIM and DMARC configured properly, and filtering tuned so client mail arrives and phishing doesn’t.
Office moves
Relocations planned around your calendar, with cutover over a weekend so Monday morning works.
Predictable support
Flat-rate managed plans with a direct line, so a stalled workstation doesn’t cost a partner an afternoon.
★★★★★
I sent in a ticket on a Friday afternoon for an issue regarding accessing my files on my laptop. Before noon on Saturday Sam had fixed it for me, allowing me to be able to handle a few things over the weekend without having to go into the office. I can’t recommend Crossroads Technology enough!
Cady Nessralla
Frequently asked
Can you support a firm with both on-premises storage and cloud?